Setting up Apple Mail
From OCS Support Wiki
[edit] Introduction
This guide will show you step by step how to setup Apple Mail for use with our web hosting services. If you need any assistance, please don't hesitate to contact our support team.
[edit] Instructions
Start Apple Mail. This is located in your Applications folder. It also may be located in the dock at the bottom of your screen.
Click on the Mail menu, located at the top of your screen. Then select "Preferences".
The Preferences window will appear, as seen below. If it is not already in the 'Accounts' section, click on 'Accounts' in the toolbar. This is where you set up new email accounts, and modify existing ones.
Click the '+' button at the bottom of the left-hand pane to create a new account. This new account is now listed in the left-hand pane called 'New Account'.
Click on the "Account Type" popup menu from the right-hand pane, and select the POP option.
In the example below, we have used the fictitious user "John Smith". Fill out the following boxes with this information:
- Description - You can put a description of the account here, like "Business" or "Personal E-mail", or your name if you prefer.
- E-mail Address - Enter your e-mail address here.
- Full Name - Enter your name or business name to your preference. This is the name that will appear to everyone in your e-mails in the "From" field.
- Incoming Mail Server - Put mail.yourdomain.com (where yourdomain.com is your actual domain name).
- Username - Enter your full e-mail address as your username.
- Password - Put the password you choose for this mail account in this box.
Once you've entered all this information, click "Server Settings" under the Outgoing Mail Server (SMTP) header, and continue to the next step.
In the following window that appears after clicking "Server Settings" under Outgoing Mail Server (SMTP), you will need to fill in the server your mail will be sending to. We recommend that in most cases you use your ISP's outgoing (or SMTP) mail server. Usually you can find this information in their welcome packet. If you do not know your ISP's outgoing mail server, please click here (opens in a new window) for a list of common ISP's and their SMTP servers.
If you do not wish to use your ISP's mail server and your ISP doesn't block outside mail servers, you can enter mail.yourdomain.com (where yourdomain.com is your domain name).
Click the Close widget to close your accounts window.
When you do this, you will be prompted to save your settings. Click "Save" to save them.
That's it! You're finished!
[edit] Troubleshooting
- If you are asked for your login and password each time you try, make sure you have entered your password correct and that you are using your full e-mail address as the account login.
- If you cannot send mail without an error, make sure you are using your ISP's outgoing mail server (SMTP server).









